Services for customers

You can easily buy software online: you select the necessary programs in our well-stocked online shop and can usually download, install and use them immediately after purchase.

1.     Installation Guides - Download, installation and activation

Installation guide is a technical communication document intended to assist people on how to install a particular program . The installation instructions for each product can be found in the email right after the purchase.

2.     I have not received my product key

All of our products are delivered digitally in the form of a product key for the game or software. All our product keys are delivered automatically via email if the payment was successful. Also check your spam folder, in some cases it may end up there.

If the product key is not listed on the order page, it will be automatically emailed to you within one hour of purchase. If you have not received the product key after two hours, please contact us at

3.    The product key I purchased is invalid or has already been used
Make sure you have read the installation instructions carefully. If this still does not solve the problem, contact us at